Dispatch system OpenRDS
Dispatch system
OpenRDS dispatch system
OpenRDS is a modern, enterprise‑grade dispatch platform engineered to unify and manage diverse communications — radio (analog and digital), cellular networks, VoIP and landlines — into a single operational environment. Built as a pure‑IP solution, it supports voice, text and multimedia exchange, delivering reliable situational awareness and control for dispatch centers, crisis management hubs and critical infrastructure operators.
OpenRDS is a modern, enterprise‑grade dispatch platform engineered to unify and manage diverse communications — radio (analog and digital), cellular networks, VoIP and landlines — into a single operational environment. Built as a pure‑IP solution, it supports voice, text and multimedia exchange, delivering reliable situational awareness and control for dispatch centers, crisis management hubs and critical infrastructure operators.
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Key benefits
- Pure IP architecture enabling flexible local and distributed deployments
- Vendor‑agnostic design for simple integration with existing hardware and software
- Compatibility with leading PBX and radio technologies (DMR, TETRA, IDAS)
- Support for voice, VoIP, radio, SMS/MMS, email and instant messaging
Functional modules:
Telephony: call queue management, multi‑line handling, call transfer and escalation, centralized phonebooks and full call recording with indexing and playback.
Conferences: room creation and administration, participant authorization, moderation and group management, with recording options for post‑event review.
Radio: integration with analog and digital radio systems (DMR, TETRA, IDAS) including PTT, channel control, scanning, text messaging and GPS tracking — extended by RadioBox and PiBox modules.
Multimedia & information: connectors for instant messengers, TTS for audible message playback, alerting engines, GPS visualization and digital map support for asset tracking.
External integrations: open API for SWD, GIS, recorder and management platform integration, enabling automation and seamless data exchange across enterprise systems.
Expansion modules:
RadioBox – a module for remote control of base radios (analog and digital), providing full operational features (channels, PTT, scanning, SMS, GPS) and native integration with OpenRDS.
PiBox – a compact extender for mobile and base radios that enables voice retransmission, remote channel control via mobile apps, message forwarding and sensor/external system interaction.
RadioBox and PiBox solutions are innovative technologies developed by Nowatel that extend the capabilities of the OpenRDS system in terms of connectivity management and integration with the radio infrastructure.
Operational advantages
- Scalable and adaptable to small, medium and large deployments
- Fault‑tolerant design — panels can operate independently to ensure continuity
- Data synchronization and redundancy support across distributed environments
- Runs on all‑in‑one PCs or touch devices — no proprietary hardware required
OpenRDS provides comprehensive communications control for civilian and critical‑infrastructure operators, combining dependable connectivity, ease of administration and extensive integration capabilities. Contact Nowatel to discuss customization, deployment scenarios and service options tailored to your operational needs.